Saturday, April 15, 2017

Consumer Assessment Video

The purpose of this video is to compare data collected from my interviews to data read/reviewed.

According to Kru Research (2009), patients can only recall 50-60% of what they are told by their doctor.  Half of the 2 billion prescriptions that are filled each year are taken wrong. More patients consult the internet than their doctor. It is also reported that 83% of patient search online for health information.  This video emphasized that patients are engaged, enabled, educated, expert, electronic, equipped, empowered.  My interview demonstrated this with 100% of participants searching for healthcare answers on the internet (Kru Research, 2009). 

My interview results agreed with Fox’s (2009) presentation reporting that about 80% of adults are online. However only 53% of people with chronic diseases are online (Fox, 2009).  

In the video by the U.S. Department of Health and Human Services (USDHHS, 2012), Dr. Farzad Mostashari National Coordinator for Health IT, points out that healthcare providers are not adequately educating their patients on the electronic resources and the tools available to them.  I believe my interview results further confirm this statement. Studies, evaluating the meaningful use of healthcare organization revealed that many healthcare organizations reported having meaningful use.  However, did not honestly demonstrate meaningful use. Consumers are not utilizing technology, electronic health records, their data, or communication to its potential.  Nurses and providers need to be teaching and encouraging patients to be utilizing these resources and accessing their data (USDHHS, 2012).

Lessons Learned
Creating a video with powerpoint was new for me. I learned a lot as I previewed my slides and video many times trying to select the timing for the animations and transitions.  The video converter apps were difficult to use and failed to create the presentation I wanted. Eventually I realized that I could just find a new program online that would hopefully work better, and that is what I did.
Similarly, I think that is what e-Patients are learning. If the data that they want is not available to them, they will shop around until they find what they need.


Lewis et al. (2009) writes that there is a growing need for systems that support Health Care consumers access to information combined with access to healthcare that want to communicate with and provide data to the consumers. There is growing evidence that using the healthcare technology decreases healthcare costs by promoting timely and effective healthcare visits while decreasing and the unnecessary use of healthcare services (Lewis et al., 2009).

References
   
Fox, S. (2009). Trends: The social life of health information [PowerPoint slides]. Retrieved from: http://www.pewinternet.org/2009/10/26/trends-the-social-life-of-health-information/

Kru Research (2009, August 19). E-Patient revolution [Video File]. Retrieved from: https://www.youtube.com/watch?v=B7ZrWSmQxcU&feature=related
Lewis, D., Eysenbach, G., Kukafka, R., Stavri, P, and Jimison, H. (2005). Consumer Health Informatics: Informing Consumers and Improving Health Care. Secaucus, NJ: Springer.

U.S. Department of Health and Human Services (USDHHS, 2012, September 12). ONC's strategy for engaging consumers - 2012 consumer health IT summit. [Video file]. Retrieved April 07, 2017, from https://www.youtube.com/watch?v=81SBwCENKnA

1 comment:

  1. Barbara,
    I really liked your presentation and I have found very similar results.
    The number of people going online to search for health-related information is huge and continues to grow. The majority of online searchers are well-educated people with more females than males. These women search information for themselves, their partners, children, parents or those for whom they care. Patients search the information about medications and diagnoses, sometimes they try to diagnose themselves or try to use an alternative way of treatment. Only fraction of those users shares what they found with their doctors. There is a need for health-care providers to see the Internet as a new tool for patient education and health information source and to improve the availability of reliable information and to educate users how to find it.

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